As Director of Inventory Services at Adjusters International, Jody DuVall assists clients helping with to evaluate contents and create an inventory of all damaged and destroyed property. She is responsible for the pricing, aging and conditioning, and depreciation of every item on her client’s inventory — which often contain as many as 3,000 to 5,000 items. Jody is proficient in both residential and business personal property claims. Prior to joining the team in 2011, she worked as a project manager in the restoration field, which provided her with valuable experience and knowledge that she applies in her current position.
Jody has helped many clients through their recovery in the aftermath of catastrophic events, including victims of the Boles Wildfire and San Bruno PG&E Pipeline Explosion. One particular client she assisted in the San Bruno explosion lost family as well as personal property. Understanding that this was an extremely difficult time, Jody remained patient, compassionate, and empathetic as she and her client worked together to remember all of her family’s lost property.
“As far as I know, Adjusters International is the only public insurance adjusting company in the West with an in-house inventory team. As a senior member of that team, I know firsthand, based on the results we achieve every day, what an added value we bring to our clients lives and businesses,” says Jody.
Jody has been featured as an expert panelist on Adjusters International’s Property Insurance Roundtable podcast in the episode titled, “Wildfires: Filing Property Insurance Claims for One of Nature’s Most Fearsome Foes.”
Jody has what she refers to as the “human touch.” With empathy, compassion and patience, she is able to help her clients through an emotional process so that they may recover.
- National Association of Public Insurance Adjusters (NAPIA)