Adjusters International Pacific Northwest Works for You

We begin our public adjusting journey in 1946, helping policy holders throughout the Pacific Northwest manage their property insurance claims when disaster struck. In 1985, a group of 13 leading public adjusting firms in the United States, Canada, and the United Kingdom saw the need for an international network of highly skilled, licensed public adjusters who could bring specific expertise to servicing business and homeowners claims for any type of loss, anywhere, at any time. Adjusters International was born.

Given its geographic size and depth of knowledge, Adjusters International could put a team of top insurance professionals virtually anywhere at any time to deliver an unprecedented level of expertise, experience, advocacy, and service to help homeowners, businesses, and commercial property owners recover from property losses caused by natural and man-made disasters.

Today, Adjusters International is one of the largest and most respected organizations in its field.  With 35+ offices throughout the United States and Canada, Adjusters International has helped policyholders recover from many of the worst disasters.

In 1996, Adjusters International recognized the need to provide the same level of expertise, advocacy, and service to eligible government entities and non-profit organizations that had suffered a disaster and were seeking recovery under FEMA’s public assistance grants program – guiding them through the complicated application process.

From terrorist attacks to hurricanes, explosions to earthquakes, and fires to floods, Adjusters International is instrumental in putting clients on the road to recovery with public adjusting services and the disaster recovery grant process.

In 2016 Adjusters International merged with Tidal Basin, the leading expert in preparedness and disaster recovery. Together they provide unmatched experience and resources to organizations, businesses, governments, and communities in helping them prepare, manage, and recover from natural and man-made disasters.

Adjusters International and Tidal Basin are now one organization — peerless in its ability to provide a Total Solution® for disaster preparedness and recovery, whether the need involves government grants or property insurance claims.

Our disaster preparedness and recovery services are provided under the Tidal Basin name.

Our adjusting services continue to be delivered by our licensed regional public adjusting firms, under the Adjusters International umbrella. Many of those firms are family-owned and been operating for decades in their respective markets, providing personalized service and proven expertise in advocating for the best possible financial recovery for their clients.

Adjusters International’s leadership experience, professionalism, and a deep-seated commitment to customer service are the hallmarks of our industry leadership.

For Adjusters International Pacific Northwest, each of our offices is a mainstay within the communities that we serve. We provide policyholders with a deep understanding of regional particularities, including zoning laws, pricing, and industry protocols. Our services are supported by our network of highly skilled professionals, including public adjusters, forensic accountants, construction cost estimators, and inventory specialists.

We are experienced with the different types of natural disasters that strike, the many companies that insure against them, and how claims are handled. Our public adjusters have the resources and expertise to thoroughly investigate your loss and accurately prepare, document, and present your claim. Our mission is to negotiate the best settlement possible in an expedited manner to get you back to business or into your home as quickly as possible.  

Why Adjusters International Pacific Northwest

Steve Severaid

I am passionate about the work we do, and the impact we have in changing people’s lives every day. I’m passionate about our team—the way we function as a whole to create a future for our clients that could not otherwise have been realized.

Steve Severaid

President

Christine Fata 23C7098 SQ1 Web

Integrity- I do what I do because it represents the core of what matters to me. I am an advocate for doing what’s right and helping others. As a Public Adjuster I get to do just that everyday. During a time that an individual needs support and honesty more than ever, It is a true privilege to be their advocate and help them protect themselves, level the playing field and maximize their compensation. In the words of Henry David Thoreau, "Goodness is the only investment that never fails."

Christine Fata

Adjuster

Richard Villanueva

My why is simple, “Any definition of a successful life must include serving others”. It is critically important to make sure those that have been affected by life changing events not be taken advantage of. Amongst the many reasons our services are engaged, I feel our main reason is to protect the insured and make sure that they have all necessary information to make informed, educated decisions. To do anything less is disrespectful to the client and the process as a whole.

Richard Villanueva

Adjuster

Randy Gower

I do this primarily because I absolutely LOVE the opportunity to make a real difference in someone’s life.  A catastrophic loss to a home or business has, for most people, the potential to be the most financially destructive event in their life.  Helping them navigate that loss and minimizing the negative effects of that loss is rewarding on both a personal and professional level.

Randy Gower

Professional Public Insurance Adjuster

Max Martyniouk

Why I love being a public insurance adjuster is rooted in my unwavering dedication to helping people and making profound positive impacts in their lives. Passion, empathy, honesty, and a strong work ethic are the driving forces that propel me forward in this noble profession. However, what truly fuels my passion is the understanding that insurance companies often exploit the claims process during significant perils, leaving individuals at a tremendous disadvantage. By standing as a pillar of support and advocating for fairness I strive to rectify this imbalance, providing solace and reassurance to those in need.

Max Martyniouk

Adjuster

Kyle Hensiek

To “stand up” for someone is to show that person sensitivity, embodying the importance of treating them with empathy and respect. Unfortunately, this basic human principle is often lost on large corporations, such as insurance companies. They have perfected business models designed to create an imbalance of power aimed solely at bolstering profits. This is no different than the schoolyard bully taking what isn’t theirs, via intimidation and coercion. This abuse of power upsets me. As public adjusters we have the opportunity to balance the scales by standing up for people, not corporations, in an effort to make one small corner of the world fair and equitable. This makes me feel good, providing daily opportunities to be in service to others.

Kyle Hensiek

Adjuster

Grant StakingIMG 5342

I am passionate about empowering individuals, families and businesses during challenging times by providing compassionate strategic assistance and navigating the complex landscape of insurance claims as their true partner. When that partnership turns into a friendship, I know that we have made an impactful positive difference in their lives.

Grant Staking

Adjuster

Rino Benenati

Having experienced a tragic fire that consumed my first home I can speak from experience. The overwhelming feeling that comes from being exposed and totally vulnerable after is unnerving. People come come out of the woodwork with offers of help – some meaning well, some not. There are no mandates that require the insurance company to be accurate so that burden falls on you. When the dust settled, I realized that the public adjuster was the only one who was truly on my side and incentivized to help me and my family. So I became a public adjuster. And I have been for 27 years. And I change people’s lives everyday. And I love it.

Rino Benenati

Adjuster

Rebecca Holloway

Why do I do what I do? My core thrills to connect people with information and resources—including other people. Coming from a background of public library administration and marketing, my goal has been (and continues to be) to see and meet people’s needs from a user-centric point of view. Questions I often ask: who are the users (both internal and external), what are their needs, how can my work meet or align with those needs, what are we already doing that we can leverage to provide value, how can we best promote what we are doing? Reading our client testimonials is the greatest pleasure for me, even though I never connect with them directly. I know that what I do, behind the scenes and indirectly, supports those who change people’s lives for the better.

Rebecca Holloway

Executive Administrative Assistant

Sherry Allison White

People. I feel incredibly privileged to have held various roles within the company.  Each has allowed me to tap into my talents striving for excellence each passing year committed to a purpose that is bigger than me…to impact others.

Sherry Allison-White

Inventory Administrative Manager

Damian Padilla

Being with the Greenspan Company for over 15+ years and hearing and witnessing countless stories about how policy holders feeling duped by their insurance companies. To know I am on the side of “the little guy” and holding the big bad insurance companies accountable feels so rewarding. I love the David vs Goliath story and I can proudly say that I fight that battle every single day.

Damian Padilla

Communications Manager

Chad Freeman

There are multiple whys, but I’ve spent most of my life helping others and I believe that’s why I do what I do today. Of all the different whys, the driving incentive is the incredible level of satisfaction, joy and happiness that comes from knowing that people’s lives are being changed as the result of my work.

Chad Freeman

Design & Media Marketing Specialist

Steve Severaid
Christine Fata 23C7098 SQ1 Web
Richard Villanueva
Randy Gower
Max Martyniouk
Kyle Hensiek
Grant StakingIMG 5342
Rino Benenati
Rebecca Holloway
Sherry Allison White
Damian Padilla
Chad Freeman