Adjusters International Pacific Northwest Testimonials

Clearly, hiring your firm was the right decision. You and your entire organization are to be commended. Rest assured that any future claims we have will be handled by your firm. Thank you.

We took the time to do our due diligence and it seemed that the name Adjusters International kept coming up. Although one would like to think that their insurance company would do everything to help, practical business sense suggests that once one has a fire, they move from the asset side of the ledger to the liability side. I felt that our interests would be best served with an advocate on our side. Enter bulldog Drew. You were relentless in your pursuit and prosecution of our claim. It is clear that your knowledge of insurance and your practical experience lend themselves to securing the best settlements for your clients. The team that supported you was exceptional. You were always there with the answers when we needed them. You were our bulldog. In the end, the settlement reached was beyond what we expected.

We took the time to do our due diligence and it seemed that the name Adjusters International kept coming up. Although one would like to think that their insurance company would do everything to help, practical business sense suggests that once one has a fire, they move from the asset side of the ledger to the liability side. I felt that our interests would be best served with an advocate on our side. Enter bulldog Drew. You were relentless in your pursuit and prosecution of our claim. It is clear that your knowledge of insurance and your practical experience lend themselves to securing the best settlements for your clients. The team that supported you was exceptional. You were always there with the answers when we needed them. You were our bulldog. In the end, the settlement reached was beyond what we expected.

As you know, Westak had tried to internally deal with a business interruption claim in 1987 which yielded absolutely nothing. When the fire occurred at our manufacturing facility in 1992, our management team debated handling the claim internally with the assistance of our insurance broker, Willis Corroon. After talking with The Greenspan Co./Adjusters International, I felt comfortable that our claim would be handled professionally and in an expeditious manner. Our entire management team began to realize that we could truly concentrate on restoring the facility and running the company while The Greenspan Co./Adjusters International handled the insurance claim. You requested a reasonable amount of documentation, made helpful suggestions as to structuring the data that needed to be compiled, and did the majority of the actual calculations yourself…Our insurance company made every effort to both minimize the amount of the loss and delay payment as long as possible…Again, I wish to thank you for performing above our expectations...

Our hotel in Seaside, Oregon, suffered a severe windstorm loss in December 2005. We were overwhelmed by the extent of damage and the lack of any help from our insurance company. At the onset the insurer’s adjuster stated that the damage was less than $10,000, which was below our policy deductible, and simply closed their file. We were unsure of hiring a public adjuster at first. We were very fortunate to have found your firm to help us. Your team did a wonderful job of properly investigating, measuring, and negotiating the loss…With your hard work we were able to settle the building claim for several million dollars, which was the right amount that we were owed to restore the hotel back to its pre-loss condition…The fee we paid of almost $250,000 was well earned and more than likely much less than legal representation would have cost on our own.

Our firm has been building luxury custom homes in the Central Oregon, SW Washington and Portland Metro area for eighteen years. Towards the end of construction a devastating fire destroyed the Thompsons Home. The day of the fire I reached out to the members of a building networking group I belong to and was referred to The Greenspan Co./Adjusters International. Although I am competent in business and construction matters, retaining The Greenspan Co./Adjusters International at the onset was the right thing to do. There were complicated issues at play such as coinsurance, reporting of values, scope of damages, damages to uninstalled items, soft costs, and matching of finishes. With your background in insurance and the support from your team of experts, The Greenspan Co./Adjusters International negotiated an unbelievable settlement. You doubled the original offer.

There are times when out of the ashes of a tragedy, comes a shining light...You both are responsible for guiding us through a terrible process working for almost a year negotiating with what is supposed to be an insurance company that is on our side...boy did we learn a lot.

One of the better decisions we have made was when we took your call and signed on with The Greenspan Co./Adjusters International, shortly after the fire. Little did we know, at that time, how difficult it would be for us, as individuals, to prepare the detailed information, which the insurance co. would require. Part of what else we didn’t understand was that the whole experience of losing our home and all of our treasured possessions was extremely emotional and stressful. In comes The Greenspan Co./Adjuster's Internationall, and due to the efforts and professionalism of your people, we found the process more tolerable. We would recommend to anyone who may have a disaster similar to ours to retain, as soon as it is possible, The Greenspan Co./Adjusters International and relieve much of their pain going forward in the process.