Adjusters International Pacific Northwest Testimonials

Standard Management Company operates a portfolio of approximately $300,000,000 of income property located throughout the United States, including apartments, mobile home parks, shopping centers, office buildings, and industrial property. The Greenspan Co./Adjusters International of Los Angeles, California, independent insurance adjusters, has represented us in a number of claims over 30 years. In our experience The Greenspan Co./Adjusters International is competent and well informed and provides a valuable service to insurers who desire independent representation in claims for casualty losses.

...The dark clouds of uncertainty were replaced by a guiding light.

When my apartment building suffered major damage, I thought my insurance company would be there “like a good neighbor.” Unfortunately this was not the case. The insurance company's adjuster's job is to minimize loss to the insurance company. I signed on with The Greenspan Co./Adjusters International and have had no regrets. I am extremely happy with the service Brian Molineaux has provided me. He has been very thorough and has left no burnt beam unturned. His work allowed me to do what I do best... property management.

In August, I was building a five-story 46 unit apartment building in downtown Portland. It was destroyed in a five alarm fire. I did not hire anyone right away. I came close to hiring you a number of times , but kept giving the insurance company another chance. They did not rise to the occasion and do what I considered to be the right thing. Three months into the claim I hired your firm. Whereas the insurance company wanted to limit my recovery to the amount I had expended, you were able to secure for me a settlement based on current costs to rebuild. Whereas the insurance company did not want to compensate me for a construction manager, you recovered those costs. Whereas the insurance company was hesitant to pay for soft costs, you recovered the limits of our soft cost coverage. I am grateful that you were there for us and I would not hesitate to reach out to you again should the need arise.

As the old adage goes, a company is only as good as its people. From the inception, Bill Greenspan took the lead in selecting a professional team of experts from within his company to evaluate and nitpick our insurance policy, prepare detailed inventory of business and personal property and retained a construction consultant to establish the scope of work and assist in determining the cost of the physical rehabilitation of the fire damaged structure. It would be naïve to assume that the insurance carrier has its client's best interest at heart and is prepared to offer him the optimum settlement for his loss. You need someone like Bill Greenspan and his team of experts on your side to pull for you, to prepare, present and negotiate your claim.

Your ability to bring in a team of experts in immediately to hit the ground running made us, and our property owners, feel confident in the choice we made to hire you.

Time and time again you have proven yourselves to be professionals, experts, and incredible negotiators. Only one thing mattered in this loss; Money. This property was worn down with several years’ worth of maintenance to be completed. The insurance company defiantly attempted to depreciate the damages at an unreasonable rate. Without your assistance I know there is no way we would have recovered the hundreds of thousands of dollars we did.

My initial thought was that I could do the job myself as I had some previous experience. Only after I talked to several of your references and determined that I was faced with a very complicated fire aftermath did I realize that I was not equipped to negotiate a settlement with my mom's insurance company.