Adjusters International Pacific Northwest Testimonials

Faced with the awesome task of recovering from the fire that had just destroyed our headquarters building, the last thing I wanted to do was spend all my time documenting each and every item we lost and then arguing with the insurance company adjusters over the coverage. As a result, my chairman and I quickly agreed that getting the association up and running again would require all my time and that the documentation of our losses should, if possible, be left to others…The professionalism I experienced with your firm prompted me to overcome my initial reservations. That turned out to be a great decision as all the people at Adjusters International conducted themselves professionally and delivered very high quality products. You saved me untold hours and aggravation and saved the association a lot of money.

Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.

Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.

...after getting over the initial shock, I looked at the big picture and knew I was not equipped to handling the daunting task of dealing with my insurance company alone and after retaining your services I saw the team of experts rally around my loss. The tenacious work done to document and negotiation my claim with the insurance company was impressive through out the process. While the insurance company tried my patience in reaching a settlement, your team's constant support and expertise rejuvenated my confidence that I would receive the maximum settlement possible. I can say with great appreciation today that you held true to your promise to maximize my recovery.

Mr. Greenspan's efficiency and perseverance in expediting our claim allowed us to quickly restore our losses and proceed with our business concerns.

Paul Migdal and Chris Glenister virtually took over the handling of our claim. They reviewed our policies, set up meetings with our insurance company, and began to quantify our losses. This allowed us to focus our efforts on rebuilding our facilities, getting our production line running again, and trying to retain our customer, rather than having to spend all our time handling the filing of an insurance claim. Without the assistance and guidance of these professionals, I am sure we would have never received a fair settlement. Having gone through this experience, I am confident that no company should ever attempt to handle their own claim without the expertise of Paul Migdal, Chris Glenister and The Greenspan Co./Adjusters International team.

You have been professional in every respect. You even found the time to listen and be sympathetic to tales I'm sure you've heard a hundred times before. It is indeed the unexpected acts of understanding and patience that make you stand apart.

There is no doubt in my mind that because your company handled the claim in a professional and expeditious manner that we obtained the best settlement possible. Although we selected your company on the strength of our CPA's recommendation, we were able at a later time to get corroboration of that recommendation from professionals, past and present, within the insurance field itself. We feel fortunate to have made the right decision at a critical time.