Adjusters International Pacific Northwest Testimonials

The life of my family was forever changed on the day the wild fire destroyed my 83-year old mother’s home in Wenatchee, Washington in 2015. We met with the insurance adjuster very quickly, but felt completely overwhelmed and lost in the process that stood before us to secure my mother a temporary living situation, begin managing the property cleanup, and claiming processes for both the dwelling and content recovery. We were also uninformed as to how and what to claim for additional living expenses. Although the insurance company was quick to provide immediate financial assistance, clear information on the processes was significantly lacking. We were confused, overwhelmed, and possessed extremely inadequate knowledge and skills in how to proceed with the insurance recovery to assure our benefits were being fairly maximized. It was not long before my mother’s friends referred us to The Greenspan Co./Adjusters International as they were experiencing great relief in having the professional assistance to deal with the many facets of claim recovery following their devastating losses as well.

From our very first meeting with The Greenspan Co./Adjusters International, it very quickly became clear to us how much we needed the highly experienced and professional staff assisting us in every aspect of managing our claim recovery. The processes themselves are so complex and foreign, and in the midst of the emotional, financial, and physical exhaustion following such devastation, what a relief it was to know that the highly professional and competent staff of The Greenspan Co./Adjusters International was leading the way for us. We are extremely grateful for the services provided by The Greenspan Co./Adjusters International and their very competent team. We cannot imagine navigating this process without them.

I could have saved myself a year negotiating with the insurance company, had I turned my earthquake claim over earlier to you.

From the onset of our claim it was very obvious the Insurance Company's adjusters were minimizing our recovery and not properly assessing the damage of our custom home, which was totally destroyed as a result of the forest fire. You and your team of experts properly assessed the damage and submitted the claim reflecting the proper costs and damages and successfully negotiated a fair and equitable settlement for us. Your fee in excess of $100,000 was well earned and certainly fair considering the fact had we not engaged your services, the Insurance Company would have most probably only paid less than half of what your firm recovered on our behalf.

When our home was destroyed by fire, we were shocked and bewildered as to how to proceed to restore things to the way they were before this fire…We appreciated the skills and experience of The Greenspan Co./Adjusters International's people in knowing how to properly attack this monstrous problem of ours. In particular we appreciated the negotiating skills…and his guidance on how to proceed when we had questions on various details throughout the rebuilding process.

You made a very difficult situation bearable. You went above and beyond what was required. Not knowing someone or a company that did the jobs you do existed was by far the best surprise. When we first talked with Ken I wasn’t sure I needed a person to help or do most of the work. Had I known, I would never have hesitated.

You made a very difficult situation bearable. You went above and beyond what was required. Not knowing someone or a company that did the jobs you do existed was by far the best surprise. When we first talked with Ken I wasn’t sure I needed a person to help or do most of the work. Had I known, I would never have hesitated.

I never anticipated your being able to secure such a high settlement, which was more than four times what I expected to get had I negotiated with the insurance company myself. You not only secured much more dollars than I anticipated, but helped alleviate a lot of the burdens that I would have to deal with in dealing with my insurance carrier.

...As you know, our insurance carrier sent many mixed and conflicting messages during the process and became increasingly complicated to deal with as our discussions wore on as the scope of repair expanded. It was clear to me early on in our discussions with them that the negotiations would require a significant amount of time and expertise, neither of which I had. Having you take charge of the discussion, especially as they related to revising the scope of repair and mold remediation, turned out to even the playing field. Having your "experts" challenge their "experts" about their repair assumptions and cost estimates helped "keep them honest" and allowed us not to be bulldozed.