Adjusters International Pacific Northwest Testimonials

From the day of the fire, your staff has shown again and again the professionalism and sensitivity upon which your fine reputation is built... You and Shellie Landa have exhibited the highest standards of accuracy, acumen and trust throughout the long, difficult process since then. One assumes that your insurance company is on your side; thank God for people like The Greenspan Co./Adjusters International since this is far from the truth. I feel very strongly that first, we would not have been able to handle the necessary details due to lack of experience and emotional distress. Secondly, I am confident that you were able to negotiate the maximum settlements for us, particularly the loss of income portions. Last, but certainly not least, all our dealings have been tempered with a unique sense of trust and true friendship so rarely found in today's business world.

We just didn't know what to do or where to begin. We were apprehensive of using your Company's services because we had no idea what a Public Insurance Adjuster was. On the other hand, trying to clean up the shop (a soggy disaster area), keep the business operating and handle the insurance claim ourselves, was a grim prospect. Choosing to use your services, however, was the best choice we ever made. Your fee was well earned by your thorough presentation and very satisfactory settlement with our Insurance Company. The Greenspan Co./Adjusters International not only took over the job of inventory and organization, but also handled everything regarding the insurance claim, relieving us of those responsibilities so we could continue our printing operation. In addition, through your experience and expertise, you recovered a large loss of income settlement when we were sure, after talking with the Company Adjuster, that no business interruption would be payable under our policy.

Without your help, I do not believe it would have been possible for me to have reached a successful conclusion of my claim due to the hostile attitude of State Farm. I would like to especially commend your representative, Gary Johnson. Mr. Johnson showed great initiative, resourcefulness, and determination in pursuing a most satisfactory settlement of a difficult claim due to poor record keeping on my part. His knowledge of insurance was instrumental in convincing State Farm Insurance Co. of the rights of our claim.

I know that as a member of the Board of Directors of the Southern California Retail Liquor Dealers Association and the California Retail Liquor Dealers Association, and as one of the administrators of the School for New Retailers, I will make them aware again of your very fine organization.

We could never have imagined that when my husband was getting upset with you that first day on the actual site that you would be our shining light through all of this. You have saved us so from so much stress and actually made this experience turn out for the best! Thank you ALL so much for everything!

...We liked Steve and Gordon and wanted them to handle everything. But we trusted in their judgment and needless to say, they were right. Although they were always involved, it seemed like everyone on your team was an expert including you, Allison and Chris. You and your firm were very knowledgeable in the handling of our stock claim, Loss of Income coverage and all of the other coverages we didn't even know that we were entitled to under our policy of insurance. I could see how valuable it was and how happy we were to have the expertise to deal with each aspect of our claim. Your efforts to deal with all aspects of our claim allowed us to focus on reopening our business and for that we are truly grateful...

It is now four months later, and what would truly have been a nightmare, turned out to be simply a very bad dream…I have written this letter in order to let you know that even though your fee was substantial, it was fair and you earned it.

I want to thank you for the excellence of your work and the sensitivity in dealing with my anxieties.

Once again I take this opportunity to thank you and your staff at The Greenspan Co./Adjusters International for your devoted service on my behalf. Indeed it has been a pleasure working with you.