Adjusters International Pacific Northwest Testimonials

Your assistance and the competence of your team of experts relieved us of a huge amount of stress and heartache at a time when our lives were in a state of chaos. You and the entire staff that we have worked with from The Greenspan Co./Adjusters International have been very professional, knowledgeable, courteous, determined and sincere. We are very pleased with our final settlement and we know we have received way more money since you were involved.

Despite a good business background I very quickly realized that I did not have the expertise or experience to document the claim to our insurance company. And although we had been with that insurance company for more than ten years, it was quickly apparent that as far as they were concerned, we were on our own in documenting our claim. I first tried to enlist the aid of our accounting firm or our attorney. Although we use a national accounting firm and a large regional law firm, both admitted they lacked the experience to document our claim…As a direct result of the professional expertise of Adjusters International, we received much more from our insurance company than Adjusters International's fee, and we strongly recommend them to others.

I naturally assumed my insurance company would take care of everything; I knew nothing of public adjusters. I was contacted by David Droubay, and David professionally, and with sensitivity, explained step by step the value that your firm could and would add to the adjustment process if we were to engage your services. We did the research, checking you out on the internet, and reading your material, and decided that working with your firm made sense. Randy has done an excellent job representing us throughout this process and we feel that he is totally deserving of recognition for his ability and performance. It has been a pleasure to work with him and his associates through this stressful process. We know that it was by his professionalism, integrity, and dedication, that we were able to secure such a timely and satisfactory settlement. We have informed everyone we know, and some we don’t know, to contact your office before they even speak to their insurance company in the event of a major claim.

Looking back, after collecting an insurance settlement that exceeded our expectations, it is easy to say that we made the right choice. In addition to collecting a great settlement, we had the luxury of the The Greenspan Co./Adjusters International team’s expertise to guide us through every step of the process and to intercede for us when necessary. Based on both the final outcome and the experience in getting there, I can honestly say that I would recommend The Greenspan Co./Adjusters International to anyone facing the daunting challenge of settling a large insurance claim. Thanks again for letting me keep my peace of mind through the settlement process.

In August, I was building a five-story 46 unit apartment building in downtown Portland. It was destroyed in a five alarm fire. I did not hire anyone right away. I came close to hiring you a number of times , but kept giving the insurance company another chance. They did not rise to the occasion and do what I considered to be the right thing. Three months into the claim I hired your firm. Whereas the insurance company wanted to limit my recovery to the amount I had expended, you were able to secure for me a settlement based on current costs to rebuild. Whereas the insurance company did not want to compensate me for a construction manager, you recovered those costs. Whereas the insurance company was hesitant to pay for soft costs, you recovered the limits of our soft cost coverage. I am grateful that you were there for us and I would not hesitate to reach out to you again should the need arise.

We are very happy with the settlement we ended up with and I think we came out with a lot more after subtracting your fee than we would have doing this on our own…I am sure there are a lot of naïve people out there who think insurance companies are eager to write million dollar checks for any legitimate claim. This didn't happen for Dr. Pitts and it didn't happen for us. The fact that you are in business suggests it doesn't happen all that often.

Adjusters International handled every aspect of our claim and completely removed that burden from me. I was free to concentrate on getting my business back up and running, and didn't have to worry about the insurance company.

Over all, you were a bright light at the end of a dark tunnel.