Adjusters International Pacific Northwest Testimonials

As you know, I started negotiating with their adjuster on my own after the loss occurred. That was perhaps the worst business decision I have ever made. I finally realized that I needed representation by someone who was an expert in insurance losses. By the time I engaged your services MSI had already had their own consulting engineer look at the building and had recommended a repair plan that was totally unacceptable. It took Adjusters International to undo that plan and negotiate the settlement to which we agreed. Based upon the offer to settle made by MSI before Adjusters International intervened and the one we finally accepted, the final settlement was nearly three times the original offer. Or to put it another way, I received an additional sum of money that was twelve times more than the fees Adjusters International charged me. That was a good investment!

...your lead adjuster took command of our claim and negotiations with our insurance carrier and has returned more than three times what the initial claim value appeared to be. As a result of all your fine efforts, we have been able to rebuild a new facility, larger than the one we lost; installed a state of the art packing line; and have improved our site facility all for the amount of the settlement. We initially looked at your fee as a cost of doing business. It turns out that the fee we paid of $218,858.00 was a true value compared to the additional reimbursements The Greenspan Co./Adjusters International was able to negotiate on the claim.

Our loss was quite large and the claim was complex. The team at The Greenspan Co./Adjusters International treated us as if we were their sole client. They invested an immeasurable amount of time and effort and at all times conducted themselves with extreme diligence and absolute integrity and professionalism. They took the time to learn and understand every aspect of our business. They then proceeded, as our advocate, to secure the settlement that we were entitled to under the terms of our policy. Without the assistance and guidance of these professionals, I am sure we would have never received a fair settlement.

Too seldom in life do companies, or their people, exceed expectations but you and the entire team at The Greenspan Co./Adjusters International are the very rare exception. Thank goodness I listened to two friends that insisted I hear what The Greenspan Co./ Adjusters International did what for them and, what they knew The Greenspan Co./ Adjusters International could do for us. That first meeting convinced me to hire The Greenspan Co./Adjusters International on the spot because, despite my insurance broker’s good intentions to represent us with the carrier, I knew he didn’t have the knowledge, resources or the complete independence to optimize our settlement. I know for a fact that I would have settled for less than half of what The Greenspan Co./Adjusters International got for us had you not been hired, and that’s after deducting your fee. What a value! Hiring The Greenspan Co./Adjusters International made our life easy in comparison to what could have been a very, very exhausting and unrewarding experience. We learned a great deal however, as did our broker, who now realizes, after seeing firsthand the effort, dedication, resources and knowledge that The Greenspan Co./Adjusters International put forth in managing and settling this claim. Our broker and our risk management team have now worked together to tweak our policies to better protect us in the future. But, one thing is for absolute certain; if we are ever unfortunate to have another major loss like this… our first call will be to The Greenspan Co./Adjusters International.

Your company was very prompt in accessing my loss and preparing the necessary complete documentation for a speedy insurance recovery. My claim was acted upon in a very timely manner.

On behalf of Nature Quality Partners, I wanted to take this time to thank you for the extreme hard work and excellent job you performed in the adjustment of our collapse loss. After several months of dealing with The Hartford and then hearing about your firm’s services, we decided to reach out to you. It was the best choice we ever made. I’m only sorry that we hadn’t known about your firm initially as I suspect you probably would have been able to secure a larger settlement on our behalf. However, a $500,000 increase in our settlement proceeds is nothing to dismiss. No doubt you earned every penny of your fee. Because The Greenspan Co./Adjusters International went above and beyond our expectations, we are releasing the 1% “happy fee” as agreed in the Public Adjusters Contract. Also I would like to mention the fact that you went the extra mile to secure every last dollar due to us, and kept after them till the settlement was attained. You and your firm were extremely professional at all times and a pleasure to work with.

In May, a fire erupted in one of our tank farms in excess of 2 million gallons of tank cooperage, in addition to substantial filtration equipment, critical electrical, refrigeration and process piping infrastructure. Given the magnitude of the loss and our inexperience of handling a claim of this nature, we felt it important to employ the assistance of professionals in this field...After interviewing a number of firms that work in the area of insurance recovery, we selected The Greenspan Co./Adjusters International...We appreciate the manner in which The Greenspan Co./Adjusters International took the lead in handling our claim. It allowed us to focus on running our affairs in the ordinary course of business while The Greenspan Co./Adjusters International worked in the best interest of our company in dealing with the insurance company. Given the outcome of our claim, we would not hesitate to recommend The Greenspan Co./Adjusters International to anyone who needs assistance with an insurance claim

I have handled many fire claims myself, but due to the size and complexity of this loss, we would never have realized the full business interruption, personal property, and building recoveries without your assistance. Also, we realize that our recovery would have been even better if we had enlisted your assistance immediately after the fire and before our management began discussions with our insurance company.