Adjusters International Pacific Northwest Testimonials

Had we tried to handle the matter ourselves, I can truthfully say that it would not have been resolved as quickly or as satisfactorily. Company management was stretched to the limit in rebuilding the cold storage facility in time for the early season and the added burden of attempting to adjust our own claim would have caused one or both projects to suffer. Even given the time to adjust our own claim, we do not possess the expertise. We are table grape growers, not claims adjusters. We thus make you this proposition: if you promise to stay out of the table grape business, we will stay out of the claims adjusting business.

Within a few days of the fire, several public adjusting firms called including The Greenspan Co./Adjusters International applying to represent us. Not having had this type of experience before, and upon having called and met with the insurance company and our attorney, we quickly came to the conclusion we needed help. We chose The Greenspan Co./Adjusters International because of the references and their professional approach. We made the right decision. As important to us as receiving everything possible in the way of dollars, was the fact that we could expend all of our time and effort in building the new mill by having The Greenspan Co./Adjusters International handle the insurance claim.

In every way we have found... The Greenspan Co./Adjusters International to be competent, honest, and reliable.

The professional manner your firm demonstrated in the skillful preparation and negotiation of our client's claim far exceeded both our and their expectations. The real and personal property documentation was a work of art. Furthermore, The Greenspan Co./Adjusters International's accountant devoted a tremendous amount of time in the research, understanding, and overview of our client's business operations so as to be in a strong and well informed position to best present the business interruption claim. In working with you, Randy, it was obvious that your personal direction and application of the insurance policy provisions, along with your accountant's talent, was a combination that effected a settlement that not only far exceeded our expectations, but was six times the amount the insurance company had reserved for our client's loss.

As I expressed to you when we agreed to have The Greenspan Co./Adjusters International represent our firm, Sun Dry needed a timely settlement and the maximum amount allowable under the terms of our policy. It pleases me to know that your firm exceeded our expectations on both accounts. In reviewing the final settlement I would conservatively estimate that the total payment we received, because of your expert knowledge and tenacious pursuit of a fair and equitable settlement, resulted in an additional fifty percent more than we would have obtained if we would have attempted to settle without your help.

Your assistance in dealing with our insurance claim was invaluable…You were there when we called and you got the job done.

Although my insurance agent told me immediately after the fire I had nothing to worry about, this was in contradiction to the insurance company's pointed questions and statements…Considering that this was a multi million dollar fire with questions of salvage, insurable interests of personal property of others, excess and prorata insurance coverages, etc., I have no doubt in my mind that if I attempted to unravel this mess myself and deal with my business operations, I would have been the net loser. Immediately you were on the scene, you organized the entire insurance recovery and took care of all of the documentation and all of the meetings with the insurance company that were necessary to secure an extremely successful and equitable recovery. Due to your assistance, I was able to focus my energy and attention strictly on my business operations to minimize losses and to restore my business operations as quickly as possible.

From the moment we retained The Greenspan Co./Adjusters International, Paul Migdal, Chris Glenister, Gary Johnson and Jim Warren took over every aspect of our claim. Their expertise and professionalism was recognized and respected by our insurance company and resulted in a timely settlement of our claims which was both fair and equitable. By retaining The Greenspan Co./Adjusters International, we leveled the playing field vis-à-vis the experts brought in by the insurance companies and saved untold hours of management's time, enabling us to focus all of our resources on running our business and the recovery from the fire... Having gone through the experience of dealing with large insurance claims both with and without the benefit of the expertise provided by The Greenspan Co./Adjusters International, we are convinced that no company should ever attempt to handle an insurance claim without such help.