Adjusters International Pacific Northwest Testimonials

Within hours of retaining your firm your staff of construction consultants were on site to help us quantify the extent of the damage and coordinate agreement of the emergency measures underway with our insurer… You successfully negotiated generous repair and cleaning allowances for the machinery that was exposed to the effects of the explosion and weather to reduce and eliminate the risk of potential future problems such as corrosion and keep manufacturer’s warranties intact… Through a thorough review of our operations and financial claim, your team of internal forensic accountants successfully identified and demonstrated this loss by developing a model that measured and supported that loss of opportunity and allowed us to recover appropriately. Your work allowed for measurement and compensation for our true cost of our loss of income… Your expert interpretation of the policy language to identify the available coverage and ensure all covered aspects of the loss were investigated and made part of the claim if appropriate. Your personnel dealt professionally with the insurance company and their plethora of hired experts, which clearly helped to secure settlement that was fair for all involved.

We were now faced with the problem of running our business and trying to formulate our claim to our Insurance Company. We realized very early that it was all we could do to try to continue our business, so we hired The Greenspan Co./Adjusters International to handle our Building, Personal Property and Loss of Earnings claims. We generally make good business decisions and hiring you was another good one...You came in and 'took the bull by the horns.' You gave us the direction we needed to maximize our recovery. You brought in the necessary experts to put our claim together in a quick and accurate fashion that gave rise to the great results we achieved.

While were initially hesitant to retain a public adjuster the investment was well worth it. The insurance company under-valued our claim. We recovered almost three times the amount. We got our building back. We got what was rightfully owed to us. And, we got a new friend on our side. All the complex insurance issues were hard fought and won. We could not have done it without your company.

I have been a business owner for many years and had never suffered a major fire before until a fire destroyed our Healdsburg production facility...As you know, our claim was not easy as it involved complex issues relating to co-insurance. We also had to convince the carrier as to the merits of our proposed temporary production facility. You navigated us through these matters with aplomb. Your know-how and experience of the other complex aspects of the claims process including business personalpProperty, temporary expenses and business income allowed us to receive the most money available under our policy. Your wisdom helped our company move past this terrible fire loss.

We found The Greenspan Co./Adjusters International to be competent in all areas, cooperative and of great help at a time when fast action and time consuming negotiations with the insurance company were necessary.

Your help over the past year has given us the time and the ability to focus on our families and our day to day operations of the business. Due to the circumstances before us, we have been distracted with 'putting out little f___s' and not been able to sit down and reflect on those who have worked with us up to this time. Your friendly ear and professional courtesy were greatly appreciated this past year.

You and your staff were extremely sympathetic and very professional in the way our claim was handled. We know there is no way that we could have received anywhere near as much compensation from the insurance company as what you were able to get for us. You got us more than we ever expected. One of the best things you did for us was taking over and doing all the negotiations. As you know, we met the adjuster from the insurance company the day after the fire and never spoke to him again as you handled everything.

Because of our lack of knowledge in handling a claim of this nature, we felt it imperative to employ the assistance of professionals in the field of processing a claim... The Greenspan Co./Adjusters International had the best interest of IOTA in mind, capturing items that we, as novices in a destruction of this magnitude, would never have thought could be made a part of the claim. They were able to assist us with knowing in which category particular losses should be placed to gain the most advantage in recovering as much as possible of what was destroyed. The Greenspan Co./Adjusters International demonstrated professionalism in every aspect of our dealings, treating us with courtesy and understanding, which at a time of loss such as this, was greatly appreciated. We are grateful for the manner in which The Greenspan Co./Adjusters International came in and took over the claim for losses, leaving the management and employees of IOTA to focus on continuing our business efforts with as little business interruption as possible.