Adjusters International Pacific Northwest Testimonials
Residences Testimonials
I initially thought Farmers Insurance would take care of us because of their advertising and their initial claims service; however, I quickly realized I was not going to get what I was paying for in my policy. Farmers Insurance initially paid me $173,555 to rebuild my home, which would have rebuilt 50% of my home, however, Eric was steadfast and methodical in his approach and eventually got Farmers Insurance to pay me $280,908, which was enough to rebuild my home to my liking, not to Farmers liking. The Greenspan Co./Adjusters International delivered on its promise.
So many decisions and not knowing which way to turn, the team offered the best service around. Within days of our fire, while Dave and I were trying to figure out what to do, the team expeditiously assisted and guided us through the situation. During the inventory exercise, it was obvious the Insurance Company adjusters were not properly assessing the fire damage and submitted the 'proper cost and damages'. Jessica's determination and professionalism successfully negotiated a fair and equitable settlement for us. The fee which we paid was well earned and fair considering what the Insurance Company would have paid us.
I believe that The Greenspan Co./Adjusters International was able to negotiate a better response from the insurance company than I would have been able to do. You were experienced and knowledgeable about the claims process. I believe your fee was earned and I came out ahead.
Marilene and I would like to express our deep appreciation for the professionalism and perseverance that you…extended to us in insuring that our insurance claim is settled fairly…We are happy that we retained your Company to represent us since it was impossible for us to negotiate effectively with the insurance company by ourselves.
You sent into my life an angel who took me gently and firmly in hand, gave me strokes of encouragement, and guided and pushed me to completion. The cost of her services admittedly served as a motivator. However her judgments and decisions when I vacillated, and her 'short cuts' got me through to the end in record time. I also felt we had done a thorough and complete job. I've had no regrets or second thoughts that items had been omitted. It was money well spent and I wish I had hired her 18 months before.
You did a fantastic job as our advocate. You quickly grasped the nuances of our claim and moved the process forward without delay…You used discretion and judgment in presenting the loss to the insurance company. You knew when to be nice and when to be forceful. You kept us fully informed and answered our questions…A fire loss is difficult in so many ways. Thank you for making this one easier for us both financially and personally.
What is even more amazing is after an incident occurs you realize that you need to hire a company to negotiate with your own insurance company. They act like they are helping you through the process when in fact their goal is to payout the least amount of money possible while still settling the claim.
I would like to take this opportunity to thank you for the competent and professional manner in which you handled my insurance claim. As you know, I deal with insurance companies all the time in negotiating workers' compensation claims and other claims and I know exactly how they operate in that arena. However, when it comes to adjusting property damages or losses, I have no expertise. You and your firm show me that you have the expertise and I was very favorably impressed by the prompt manner in which the claim was handled and the result that was achieved.