Adjusters International Pacific Northwest Testimonials

We renovated the Osborn Building in 1986 and had it added to the National Historic Registry. The fire was devastating and we were faced with losing all the tenants as well as the difficulties in repairing a historic building. Dave suggested that the insurance company would under-estimate the loss, as they did by over 50%. Having you direct the contractors as to what was necessary to repair the building, retaining an engineer on our behalf to identify the problems in reconstruction and providing a detailed breakdown of all the errors in the insurance company’s expert’s scope of repairs, resulted in a recovery of over twice what was initially offered. In the beginning we were concerned about the cost of your services. As it turned out this was the best decision we could have made. Without you, we would not have recovered as much as we did. In addition, you saved us the stress and time of doing the work. We can only suggest to others that are faced with a major insurance claim, that they retain The Greenspan Co./Adjusters International; it will be the best decision they ever made.

The fee paid to Adjusters was well worth it. The knowledge had by the team at Adjusters is unbeatable. This is a company who sets out to protect its clients' interest and that is exactly what they did…Because Adjusters dealt with the insurance adjusters, we had little disruption to our daily running of our business and all dealings with the insurance claim was handled by Adjusters International. We are convinced; had we not contracted Adjusters International, we would have received a much smaller settlement and most likely taken a much longer time to bring this to a conclusion.

Our dream home in Happy Valley recently suffered substantial destruction after a large fire just two weeks before it was ready. We had no idea that course of construction insurance could entail such a complicated process. The expertise and legal background that you brought to the table immediately set the stage and framework of the claim. As a result of your efforts all the posturing regarding coinsurance, depreciation, valuation of the damages, and application of exclusion and limitations to our claim were set aside. Your knowledge of the legal and contractual requirements that an insurance company must follow, your constant reminder to the adjuster of these obligations and the team work resulted in an extremely successful resolution. The fee percentage that you charged for your services were nominal in comparison to the results. Your settlement resulted in more than double the original offer from the insurance company.

Having recently finished all negotiations arising out of the fire that destroyed a major portion of Woodburn High School, I can say that having you and the Greenspan Co./Adjusters International at our side during the entire process was necessary and meaningful. I am certain that we could not have done it without you, nor attained the settlement we did without your knowledge, professionalism, and guidance...You told us at the beginning that the insurance company would fight us every step of the way, and they did. Although it is unfortunate that one can’t get what one is entitled to without bringing in outside experts of one’s own, it is certainly true. Anyone -- or any institution -- going up against an insurance company without an advocate is likely to have an incredibly difficult time.

...I know that without your assistance as our adjuster we would not have received our correct settlement from the insurance company. Without your assistance we never could have documented all of the details and expenses that resulted in a settlement that was 40% higher than originally offered by our insurance company.

There have been few people I have dealt with professionally or otherwise who have been so consistently dependable, responsible, accurate and thorough. Randy was always there for me and always positive, supportive and upbeat in addition to being an expert. At a time when I really needed to trust someone Randy consistently earned my trust and never faltered. In fact, surprisingly, the insurance aspect of the experience turned out to be the easiest part. Randy knew everything about my claim and was able to get me every penny I deserved without my having to worry about it. As long as I followed Randy’s advice and instructions things happened and happened expediently.

Without the expertise of yourself and your staff, we certainly would have overlooked many items that were legitimately itemized as part of our loss. Your tenacity and high level of professionalism played a major role in resolving the many technical and detailed aspects of satisfying our insurance adjuster's needs.

My first mental reaction to Adjusters services was, "Why do I need these guys?" After all I've got insurance for this sort of loss and my agent with the carrier will help me through this problem.

Our insurance carrier took longer than they should have to begin dealing with our claim. It was enough time for me to decide to enlist the services of Adjusters International. They understood our company's insurance policy much better than we did. Adjusters was able to explain to me where our coverage was weak and where they could maximize benefits out of our insurance policy.

At the first meeting with Adjusters and our insurance carrier, I knew we had made the correct decision to hire Adjusters International. They knew how to negotiate our needs under our policy to get the most out of our coverage. Adjusters were able to get more accomplished that I could have done and certainly more than our carrier would have offered.

Our company was able to focus on replacing equipment and getting out business functioning, while Adjusters worked with our insurance carrier on the claim.